General & Technical FAQ|CUSTOMER SUPPORT|KYORITSU

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Power Meters

CSV file data cannot be read with "KEW POWER PLUS 2", "PQA MASTER".

Haven't you first opened the file with Excel and closed the file you saved it with Excel? This action modifies the file making it not readable with the PQA MASTER software. Please do not open and save the files generated by 6300, 6310 with Excel. Or if you want to use Excel please use a copy of the file, maintaining the original file in order to be able to use it with the "KEW POWER PLUS 2", "PQA MASTER".