FAQs Filter by Free word/Model name Search View All Filter by Product MULTIMETER CLAMP METER INSULATION TESTER EARTH TESTER POWER METER LOGGER POWER METER All POWER METER What are the measuring ranges for each clamp sensor? When inserted the CF card, Model 6300 does not recognize the CF card. At the setting for CF card at the item No.19 to select "use" or "not use", the key indicator can not be changed from "off" to "on". Wish to remove the USB driver for KEW POWER METER completely since the install of the driver for "KEW POWER METER 6300" starts automatically when connecting other USB devices. When you cancel the install operation in progress or fail to install the USB driver, it cannot be reinstalled. Communication between KEW Windows for KEW6305 and KEW6305 unit fails while using Bluetooth communication. When installed the KEW POWER PLUS software, the personal computer did not recognize the Model 6300. When transferring the data between the model 6300 and the personal computer, the display indicates "Timer out error". Recorded data cannot be transferred to the personal computer. How to reset the file number starting with "001"? The recorded data did not remain. "Err.004" appears on the LCD when power is ON. Even if trying several times to set the clock at the current time, it becomes incorrect. The measurements are in a big error. Current can be measured but voltage cannot be measured ("--- V" indication) "0A" is indicated in the display when measuring the current. Although without regenerative electric power, the active power (W) indicates minus value. The reactive power (Var) or Power factor (PF) measurement indicates minus. Neutral current (An) is not displayed. When starting to measure the integration power, the recording starts after the previous measured data. How to check the instantaneous value while measuring/recording the integration value. Is it possible to measure only the voltage? Recording does not stop at the stop time and date which are set. CSV file data cannot be read with "KEW POWER PLUS 2", "PQA MASTER". If you cannot find the answer on the FAQ pages, please contact us from here.